{{ 'fb_in_app_browser_popup.desc' | translate }} {{ 'fb_in_app_browser_popup.copy_link' | translate }}

{{ 'in_app_browser_popup.desc' | translate }}

Your Shopping Cart is empty.
{{ 'cart.related_products.title' | translate }}
{{ (item.variation.media ? item.variation.media.alt_translations : item.product.cover_media.alt_translations) | translateModel }} {{ (item.variation.media ? item.variation.media.alt_translations : item.product.cover_media.alt_translations) | translateModel }}
{{ 'product.bundled_products.label' | translate }}
{{ 'product.bundle_group_products.label' | translate }}
{{ 'product.buyandget.label' | translate }}
{{ 'product.gift.label' | translate }}
{{ 'product.addon_products.label' | translate }}
{{item.product.title_translations|translateModel}}
{{ field.name_translations | translateModel }}

  • {{ childProduct.title_translations | translateModel }}

    {{ getChildVariationShorthand(childProduct.child_variation) }}

{{ 'product.set.open_variation' | translate }}

  • {{ getSelectedItemDetail(selectedChildProduct, item).childProductName }} x {{ selectedChildProduct.quantity || 1 }}

    {{ getSelectedItemDetail(selectedChildProduct, item).childVariationName }}

{{item.variation.name}}
{{item.quantity}}x {{ item.unit_point }} Point
Remove
{{addonItem.product.cover_media.alt_translations | translateModel}}
{{ 'product.addon_products.label' | translate }}
{{addonItem.product.title_translations|translateModel}}
{{addonItem.quantity}}x {{ mainConfig.merchantData.base_currency.alternate_symbol + "0" }}
Remove
{{ 'cart.related_products.title' | translate }}

Delivery Policy

Last Updated: July 22, 2026

Thank you for shopping with lumivooo. We are committed to providing a reliable and efficient delivery service. Please review our Shipping Policy before placing your order.

Shipping Area

We currently provide shipping within Hong Kong.

If you require delivery to another location, please contact us before placing your order.

Shipping Method

Under normal circumstances, orders will be delivered via SF Express.

The shipping carrier may be adjusted based on the delivery address, product type, logistics availability, or other operational requirements.

Shipping Fees

  • Free shipping on orders of HK$350 or above within Hong Kong.

  • A shipping fee of HK$60 applies to orders below HK$350.

Shipping charges will be calculated automatically at checkout.

Order Processing

Orders are typically processed within 1–3 business days after payment has been confirmed.

Processing times may be longer during promotional events, public holidays, or other peak periods.

Delivery Time

After shipment, delivery usually takes 1–3 business days, depending on the courier's schedule.

Delivery times are estimates only and may be affected by weather conditions, traffic, courier operations, remote locations, or other circumstances beyond our control.

Important Information

Please ensure that your shipping address, contact number, and recipient information are accurate.

If delivery fails due to incorrect information, unsuccessful delivery attempts, or other customer-related reasons, any additional shipping costs will be the responsibility of the customer.

Contact Us

If you have any questions regarding shipping, please contact us.

lumivooo

Address:
S103, 2/F, Capital Plaza,
61-65 Chatham Road South,
Tsim Sha Tsui, Hong Kong

Phone: +852 6744 1517

Email: wpwp00082@gmail.com