Last Updated: July 22, 2026
Welcome to lumivooo ("we", "our", or "us"). We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard the information you provide when using our website.
By accessing or using this website, you agree to the practices described in this Privacy Policy.
Information We Collect
When you visit our website, create an account, place an order, or contact us, we may collect the following information:
- Name
- Email address
- Phone number
- Shipping and billing address
- Order information
- Payment-related information (payment details are securely processed by third-party payment providers and are not stored by us)
- IP address, browser type, and device information
- Cookies and website usage data
How We Use Your Information
Your information may be used to:
- Process and deliver your orders
- Provide customer support
- Respond to your inquiries
- Verify payments and prevent fraudulent transactions
- Improve our website and shopping experience
- Send order confirmations and shipping updates
- Send promotional emails with your consent
- Comply with legal and regulatory requirements
Cookies
Our website uses cookies and similar technologies to improve functionality and enhance your browsing experience.
Cookies help us remember your preferences, analyze website traffic, and provide a more personalized experience. You may disable cookies through your browser settings; however, some website features may not function properly.
Information Sharing
We do not sell, rent, or trade your personal information.
Your information may be shared only when necessary with:
- Payment service providers
- Shipping and logistics partners
- Website hosting and technical service providers
- Government authorities or law enforcement where required by law
- Other parties when necessary to protect our legal rights
These service providers are permitted to use your information only for the purposes of providing their services.
Data Security
We implement reasonable administrative, technical, and security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.
Although we take appropriate precautions, no method of online transmission or electronic storage is completely secure.
Your Rights
Depending on applicable laws, you may have the right to:
- Access your personal information
- Correct inaccurate information
- Update your account details
- Request deletion of your personal information where legally permitted
- Unsubscribe from marketing communications at any time
To exercise these rights, please contact us using the information below.
Third-Party Websites
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review their privacy policies before providing any personal information.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business practices, legal requirements, or website functionality.
Any updates will become effective immediately upon publication on this website.
Contact Us
If you have any questions regarding this Privacy Policy, please contact us.
lumivooo
Address:
S103, 2/F, Capital Plaza,
61-65 Chatham Road South,
Tsim Sha Tsui, Hong Kong
Phone: +852 6744 1517
Email: wpwp00082@gmail.com
