Last Updated: July 22, 2026
Welcome to lumivooo ("we", "our", or "us"). By accessing, browsing, or purchasing products from this website, you agree to be bound by these Terms & Conditions. If you do not agree with any part of these Terms, please discontinue using this website.
Company Information
Company Name: lumivooo
Address:
S103, 2/F, Capital Plaza,
61-65 Chatham Road South,
Tsim Sha Tsui, Hong Kong
Phone: +852 6744 1517
Email: wpwp00082@gmail.com
Products & Orders
Our website specializes in clothing and fashion accessories. We make every effort to ensure that product descriptions, images, sizes, colors, and prices are accurate. However, due to differences in lighting, display settings, and manual measurements, slight variations may occur and should not be considered defects.
After placing an order, you will receive an order confirmation email acknowledging that we have received your order. This confirmation does not constitute acceptance of your order. Orders are accepted only after payment has been successfully processed and product availability has been confirmed.
We reserve the right to refuse or cancel any order due to inventory shortages, pricing errors, payment issues, suspected fraudulent activity, or any unforeseen circumstances. In such cases, any payment received will be refunded using the original payment method.
Pricing & Payment
All prices displayed on this website are shown on the checkout page and may be updated without prior notice.
We accept the payment methods available at checkout. By submitting your payment information, you confirm that you are authorized to use the selected payment method.
We reserve the right to cancel any order if payment authorization fails or if the transaction is considered suspicious or fraudulent.
Shipping & Delivery
Orders will be processed and shipped in accordance with our Shipping Policy.
Estimated delivery times are provided for reference only and may vary due to customs clearance, courier delays, weather conditions, holidays, or other circumstances beyond our reasonable control.
Customers are responsible for providing accurate shipping information. We are not responsible for failed deliveries or additional shipping charges resulting from incorrect or incomplete addresses.
Returns & Refunds
If you receive a defective, damaged, or incorrect item, please contact us as soon as possible after receiving your order. We will review the issue and provide an appropriate solution, including replacement, exchange, or refund where applicable.
Returns requested for personal reasons, including incorrect size selection, color preference, or change of mind, will be handled in accordance with our Return & Refund Policy.
Approved refunds will be issued to the original payment method. Processing times may vary depending on your payment provider.
Acceptable Use
By using this website, you agree not to:
- Violate any applicable laws or regulations;
- Provide false or misleading information;
- Interfere with the operation or security of the website;
- Upload viruses, malware, or harmful code;
- Copy, reproduce, or exploit website content without permission;
- Engage in activities that may damage the interests of lumivooo or other users.
We reserve the right to suspend or terminate access to users who violate these Terms.
Intellectual Property
All content on this website, including text, images, graphics, logos, product photos, trademarks, designs, and other materials, is the property of lumivooo or its respective licensors and is protected by applicable intellectual property laws.
No content may be copied, reproduced, distributed, modified, or used for commercial purposes without our prior written permission.
Limitation of Liability
To the fullest extent permitted by applicable law, lumivooo shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from the use of this website, its products, or services.
We do not guarantee that this website will always be uninterrupted, error-free, secure, or free from viruses. We reserve the right to modify, suspend, or discontinue any part of the website at any time without prior notice.
Third-Party Services
This website may contain links to third-party websites or services, including payment providers, shipping carriers, and social media platforms. These services operate independently, and we are not responsible for their content, policies, or practices.
Privacy
We respect your privacy and handle your personal information in accordance with our Privacy Policy.
Your information will only be collected, used, and disclosed as necessary to process your orders, provide customer support, comply with legal obligations, or as otherwise described in our Privacy Policy.
Force Majeure
We shall not be held liable for any delay or failure to perform our obligations due to events beyond our reasonable control, including but not limited to natural disasters, pandemics, government actions, labor disputes, transportation disruptions, internet failures, or other force majeure events.
Governing Law
These Terms & Conditions shall be governed by and construed in accordance with the laws of the Hong Kong Special Administrative Region.
Any dispute arising out of or relating to these Terms or the use of this website shall be subject to the exclusive jurisdiction of the courts of Hong Kong.
Changes to These Terms
We reserve the right to update or modify these Terms & Conditions at any time without prior notice.
Any changes will become effective immediately upon publication on this website. Your continued use of the website constitutes your acceptance of the revised Terms.
Contact Us
If you have any questions regarding these Terms & Conditions, please contact us.
lumivooo
Address:
S103, 2/F, Capital Plaza,
61-65 Chatham Road South,
Tsim Sha Tsui, Hong Kong
Phone: +852 6744 1517
Email: wpwp00082@gmail.com
